FAQS
What makes Duša Fragances products different?
Duša Fragrances is the only brand offering non-toxic, sustainable fragrances that are equal parts cerebral and sensual. Our sophisticated range of scents are designed to elevate the ebbs and flows of your everyday, bringing balance to your internal and external environment. Whether you want to breathe in familiarity or add unexpected dimension into the present moment, Duša Fragrances will happily guide you to scents that inspirit your soul.
What formulas and ingredients do you use?
We’re inspired by the multidimensionality of life - nothing is ever “one note”. That’s why we focus on only formulating scents that reflect this perspective. Our formulas honor the rich complexity of their featured scents and the essences they embody.
Using only premium, non-toxic ingredients (no phthalates and parabens here), we create products that reflect our desire to uplift and empower people in their days while supporting their overall wellbeing.
How should I store my products?
We recommend storing our products in a cool, dark space.
What are the products shelf life?
Our products will remain good for 24 months after their batching date, whether or not they have been opened.
Are your products tested on animals?
Duša Fragances is a 100% cruelty free-brand , and as such, does not conduct animal testing of any kind
Are your products vegan?
Duša Fragances products are totally 100% vegan certified by peta.org.
ORDERS, SHIPPING & RETURNS
Where is my order?
You will receive an email as soon as your order has shipped with your tracking number. If the tracking number for any reason does not show any information please send us an email to: info@dusausa.com and we will be more than happy to assist you.
How do I return or exchange a product?
Please visit our Returns section for details on how to return a product. Unfortunately, we do not process exchanges.
Do you offer free shipping?
We offer free standard shipping in the U.S. on orders over $100
Can you ship to my P.O. box?
We ship to P.O. boxes in the U.S. using USPS Priority.
Where can I buy Duša products near me?
Our products are sold primarily in North America through our website dusausa.com
I would like to carry Duša products at my specialty gift / boutique store. How can I get more information about becoming a wholesale customer?
If you are interested in carrying our products at your specialty gift or boutique store, please send us an email to info@dusausa.com and a member of our Specialty Sales team will contact you (typically within 5 to 7 business days).